Cookie Policy
Last updated: August 13, 2026
This Cookie Policy explains how CASTING CALLS UK LTD uses cookies and similar tracking technologies across castingcalls.uk and appcastingcalls.uk.
Applies to
castingcalls.uk and appcastingcalls.uk
Cookie categories
Essential, functionality, analytics and payment
Support
support@castingcalls.uk
Official Casting Calls UK legal document
1. Introduction
This Cookie Policy explains how CASTING CALLS UK LTD ("we", "us", "our", or "CCUK") uses cookies and similar tracking technologies when you browse our public site (castingcalls.uk) and log into our web application dashboard (appcastingcalls.uk) (collectively, the "Platform").
This policy should be read seamlessly alongside our Privacy Policy and Terms of Service. We are fully committed to being transparent about how your device data is gathered, utilized, and stored.
2. What Are Cookies?
Cookies are small text files containing unique identification strings that are downloaded and stored on your computer, tablet, or smartphone browser when you visit a website. They allow the platform to recognize your device, remember your configuration preferences, keep you securely logged in, and analyze how traffic moves through our systems.
First-Party Cookies: Set directly by CCUK from our domain to manage core account functions.
Third-Party Cookies: Set by trusted partner services integrated into our site architecture, such as payment gateways and analytics frameworks.
Session Cookies: Temporary files that expire and wipe automatically the moment you close your web browser.
Persistent Cookies: Files that remain on your device's browser cache for a designated period, or until manually cleared, to remember you when you return.
3. How Casting Calls UK Uses Cookies
We deploy tracking technologies across four functional categories to ensure our six distinct industry user roles experience a seamless workflow.
3.1 Strictly Necessary Cookies (Essential)
These cookies are mandatory for the basic operation of appcastingcalls.uk. Without them, the platform cannot function safely or process transactions. Because they are essential, they do not require prior consent under UK law.
Authentication & Security: Used to identify your unique account session when you log in. This prevents other users from hijacking your profile data, applications, or messaging queues.
Role Management: Remembers whether your account is a Performer, Agent, Casting Professional, Production Company, Crew member, or Service Provider, serving you the correct custom dashboard layout.
CSRF Protection: Implements security tokens to protect your forms and submissions against Cross-Site Request Forgery attacks.
3.2 Performance and Analytics Cookies
Google Analytics and PostHog help us understand how members move through our public pages and application directories. They remain disabled unless you actively accept analytics cookies. We use this information to improve journeys, identify popular features and diagnose user experience problems.
Usage Tracking: Monitors aggregated click patterns, entry pages, and time spent on our public indices.
Error Logging: Highlights confusing journeys and playback issues, helping our engineering team improve platform speed and usability.
3.3 Functionality Cookies
These cookies allow the platform to remember choices you make to provide an enhanced, personalized experience.
Preferences: Remembers your dashboard configuration, sidebar states, and filtered search layouts, such as saved talent directory parameters.
Application States: Keeps track of draft applications or uploaded media status while processing profiles.
3.4 Commercial & Payment Processing Cookies (Stripe)
Because we utilize Stripe to securely handle continuous payment authorities for our Pro (£6.99/mo) and Premium (£14.99/mo) tiers, Stripe drops persistent cookies on our checkout flows.
Fraud Prevention: Stripe utilizes specialized tracking telemetry to evaluate device signatures and fraud vectors, protecting both CCUK and our users from unauthorized card usage.
Billing Security: Tracks checkout session states during multi-step subscription upgrades.
4. Cookie Matrix Block (The Compliance Log)
The primary cookies actively deployed across our platform environments are broken down below:
| Cookie Provider | Cookie Name / Type | Purpose | Duration |
|---|---|---|---|
| Casting Calls UK | ccuk_session(First-Party) | Maintains secure user authentication and login state across appcastingcalls.uk. | Session |
| Casting Calls UK | ccuk_role_state(First-Party) | Tracks specific dashboard UI views based on your industry role configuration. | 1 Year |
| Stripe | __stripe_mid / __stripe_sid(Third-Party) | Injected during subscription checkouts to run secure fraud detection algorithms. | 1 Year / Session |
| Google Analytics | _ga / _ga_<container-id>(First-Party Analytics) | Measures visits, page journeys and feature engagement after you accept analytics cookies. | Up to 2 Years |
| PostHog | ph_<project-key>_posthog(First-Party Analytics) | Records feature interactions and session replays after you accept analytics cookies, helping us diagnose user experience problems. | Up to 1 Year |
| Casting Calls UK | ccuk_cookie_consent(First-Party) | Remembers whether you have accepted or declined non-essential cookies on our consent banner. | 1 Year |
Cookie Provider
Casting Calls UK
Cookie Name / Type
ccuk_session(First-Party)
Purpose
Maintains secure user authentication and login state across appcastingcalls.uk.
Duration
Session
Cookie Provider
Casting Calls UK
Cookie Name / Type
ccuk_role_state(First-Party)
Purpose
Tracks specific dashboard UI views based on your industry role configuration.
Duration
1 Year
Cookie Provider
Stripe
Cookie Name / Type
__stripe_mid / __stripe_sid(Third-Party)
Purpose
Injected during subscription checkouts to run secure fraud detection algorithms.
Duration
1 Year / Session
Cookie Provider
Google Analytics
Cookie Name / Type
_ga / _ga_<container-id>(First-Party Analytics)
Purpose
Measures visits, page journeys and feature engagement after you accept analytics cookies.
Duration
Up to 2 Years
Cookie Provider
PostHog
Cookie Name / Type
ph_<project-key>_posthog(First-Party Analytics)
Purpose
Records feature interactions and session replays after you accept analytics cookies, helping us diagnose user experience problems.
Duration
Up to 1 Year
Cookie Provider
Casting Calls UK
Cookie Name / Type
ccuk_cookie_consent(First-Party)
Purpose
Remembers whether you have accepted or declined non-essential cookies on our consent banner.
Duration
1 Year
5. Managing Your Cookie Settings
You hold absolute control over how cookies interact with your device. You can adjust your tracking exposure through two primary channels:
5.1 Our On-Site Consent Interface
When you first visit our platform, a cookie consent banner appears with equally clear options to accept or reject optional analytics cookies. Google Analytics and PostHog do not load until you accept. You can change your choice at any time using the Cookie settings button. Strictly Necessary cookies cannot be disabled because the application cannot operate securely without them.
5.2 Browser-Level Controls
You can configure your web browser to reject all cookies, accept them selectively, or wipe your browser cache every time you shut down. Every browser handles this slightly differently:
- Google Chrome: Settings → Privacy and Security → Third-party cookies.
- Apple Safari: Settings → Privacy → Block all cookies.
- Mozilla Firefox: Settings → Privacy & Security → Enhanced Tracking Protection.
Note: If you completely disable or block all first-party cookies within your browser settings, you will be unable to log into appcastingcalls.uk or access your premium membership dashboards, as our secure session tracking will be broken.
6. Changes to This Cookie Policy
We will update this Cookie Policy from time to time to accurately reflect changes in our software code, updates from our processing partners, such as Stripe, or changing UK data regulations. Any revisions will be marked by an updated "Last Updated" date at the absolute top of this page.
7. Corporate Contact and Enquiries
For further technical clarity regarding our tracking methods or data structures, please drop a line to our technical compliance desk:
Corporate Entity
CASTING CALLS UK LTD
Company No.
15807876
Registered Office
Bartle House, 9 Oxford Court, Manchester, M2 3WQ
Support
support@castingcalls.uk