Support category
Account & Billing
Memberships, renewals, receipts and cancellations.
4 articles
- 3 min read
How memberships work on Casting Calls UK
Every role has three tiers: Free, Pro and Premium. You pick per role, per billing cycle. Nothing auto-upgrades.
Read article - 3 min read
How to upgrade, downgrade, or cancel your membership
You can change tiers or cancel at any time from Billing. Changes take effect at the next billing cycle so you always keep the time you’ve paid for.
Read article - 3 min read
How billing, renewals and receipts work
Plans renew automatically on the same day each cycle. Every successful charge triggers a receipt emailed by Stripe to the address on your account.
Read article - 2 min read
What payment methods are accepted
We accept major debit and credit cards, and Apple Pay / Google Pay on supported devices. Everything is processed by Stripe.
Read article
Can’t find what you need?
Open a support ticket and we’ll reply to your email within 48 working hours.