How to reset your password

Forgot your password? The reset flow takes under a minute.

Who this applies to

Anyone locked out.

Step by step

  1. 1On the Sign in screen, tap Forgot password.
  2. 2Enter the email on your account.
  3. 3Open the email we send and tap the reset link (valid for 60 minutes).
  4. 4Set a new password (8+ characters) and sign in.

Helpful notes & tips

  • Use a password manager and set a unique password for every service.

Common issues

  • No email: check spam and wait 5 minutes before requesting again.
  • Link expired: request a new one — each link is valid for 60 minutes only.

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If this article didn’t fully answer your question, open a support ticket or email us directly — we reply within 48 working hours.

support@castingcalls.uk